The Hosting Website is a complete turn-key solution for hosting companies or resellers using WHM / cPanel as the control panel for their servers.
The website is integrated with ClientExec which for a limited time, is provided by Werio for free.
All website administration is done by the WHM panel (for customizing the technical features of the hosting packages and general server administration) and ClientExec (for customizing the billing features of the hosting packages, invoicing, ticket system, etc.)
Your customers can pay you by any of the following ways - Paypal, 2Checkout, StormPay, World Pay, e-gold, Pay Systems, Money Bookers, PSiGate, Protx, CCAvenue, BluePay, Authorize.Net, eProcessingNetwork, Check (offline), Bank Transfer (offline), Money Order (offline),
and account activation is fully automated!
Please note that currently this website is supported and licensed to run on Werio servers only.
The ClientExec control panel contains the following features:
Customer Database
Administrator Side
New Clients
· Required fields are customizable and highlighted
in red.
· Custom field names indicated in green.
· Option to treat client as an individual or
business entity.
· Manually add clients using basic and customized
fields.
· Option to send client email in HTML or Text
format.
· Flexible account creation date.
· Choose date of next hosting invoice.
· Select client type, billing cycle and payment
gateway for each client.
· Optional comments section available for administrators
view only.
· Choose from many currency types.
· Assign password to client profile.
Active Clients
· Select client profile by dropdown list or
search on various fields.
· Easily edit information as needed.
· Add alternate emails for notifications, invoices
and access.
· View the time of client’s last login
to ClientExec.
· Send an email to client through the full featured
interface with bcc, priority and confirm receipt options.
· View or add domains to client profile.
· Convenient dropdown domain list for each client.
· Select server, IP and hosting plan to be used.
· Send welcome email with all the info the client
needs to get started.
Pending Clients
· Approve or reject pending clients.
· View payment status of new account.
· Send welcome email after approval.
· View signup environment (browser, IP, hostname).
Client Side
· Easily view and edit profile.
· Choose to receive email in HTML or Text format.
· Choose alternate emails to receive copies of
invoices and notifications.
· View domain account details.
· Resend welcome email to avoid support questions
on this material
Support Ticket System
Administrator Side
· New and open tickets viewed
from ClientExec Main Overview. · New tickets
can be assigned or reassigned to specific administrators.
· Ticket priority selections can be customized.
· Ticket priorities are displayed with color codes
for quick action. · Submission time and date
are displayed. · View elapsed time from each
point of action. · Search tickets using various
fields. · Filter displayed tickets by category.
· View and search closed tickets. ·
Set ticket status at various stages for client knowledge.
· Optionally notify client by email with each status
change or reply. · Customize ticket email templates
using predefined database tags.
Client Side
· Easily view and edit profile.
· Alerted to support ticket status
and responses by email. · The ClientExec Main
Overview provides quick access to support tickets.
· Filter displayed tickets by category. ·
Select ticket priority on submission for proper attention.
· Select from established categories for better
organization. · View elapsed time from each
point of action.
Invoice Manager
Administrator Side
· Outstanding invoices can be
sent, marked paid, or deleted all from ClientExec main
overview.
· Uninvoiced work can be viewed or deleted from
the ClientExec main overview.
· Clients can be selected from dropdown list
or by searching on various fields.
· View active, recurring or archived invoices
for selected client.
· View individual invoices in handy printable
PDF format.
· Quickly view invoice status to determine action.
· Choose to send, mark paid, archive or delete
selected invoices.
· Create invoices from invoice entries (billable
work).
· Generate recurring invoices from entries marked
as recurring, hosting fees, extras.
· Create invoice entries for selected client,
recurring or one-time
· Create billing types with default descriptions
and entry details
· Invoice entries separately or chose to include
them in upcoming recurring invoices.
· Specify due dates and prices.
· View or remove recurring entries for selected
clients.
· Customize invoice and payment receipt templates
using predefined database tags.
Client Side
· View outstanding invoices from
the ClientExec main overview page.
· View individual invoices in handy printable
PDF format.
· Pay invoices via selected payment gateway.
· Archive paid invoices for historical viewing.
· Filter invoices by payment status.
· View recurring invoice entries.
· View invoice status.
Hosting Packages
· Create custom client types,
each with separate hosting packages and pricing.
· Determine what descriptions, if any, will be
displayed to the client.
· Determine which client types and/or packages
will be displayed on the signup form.
· Enter pricing based on monthly, quarterly,
semi-annual and annual payment schedules.
· Enter optional setup price for packages.
· Customize signup email templates for each package
using predefined database tags.
· Signup URLs are provided for easy linking to
specific packages.
· View the number of clients signed up for each
plan.
Signup Script
· Customizable signup template to take account registrations.
· Option to allow built-in checking for domain
availability.
· Option to allow requests that a domain be registered
or transferred by you.
· Option to display the savings for different
payment plans as percentages
· Option to display and require agreement to
terms and conditions (as entered in the administrator
GUI).
· Customizable signup completion template using
predefined database tags.
· New signups are listed for administrator under
Pending Clients and on the CE main overview.
· Invoice is automatically generated and processed
if new client is approved.
· New clients must be approved or rejected (fraud
prevention).
Customization
· Support for themes (skins)
to completely control the look of CE.
· Extensive support for custom fields from the
GUI; add new fields, change names, control where the
fields appear and the type of information
they will handle.
· Client types and hosting packages can be created
and customized as needed.
· Templates can be customized for welcome emails,
support tickets, password reminders, invoices and payment
receipts.
· Powerful database tags are available for templates
to provide fields from the customer database
· Pop-ups can be customized through the administration
GUI.
· Almost every aspect of the way CE works and
displays information can be set through options
or fields in the administration GUI.
· A wide variety of payment gateways are preconfigured,
with more available through our API.
· Customize billing types (billable work) with
predefined descriptions and details.
For info on the WHM control panel features (features may vary from host to host), please click here.
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